Sheeba A A
- A paper “Service quality of South Indian Railway determination of passenger satisfaction in train”is contributed as a chapter in the book entitled as “Emerging Dimensions in Management (Marketing)”(2013): edited by Palanivelu, P and Kumutha Devi, K. (2013), Karpagam University, Coimbatore ISBN: 9789382338338
- Sheeba, A A and Kumutha Devi, K. (2015). “Service Quality of Southern Railways – Satisfaction on Facilities: Kerala Passengers Perspective.” International Journal of Business and Management Invention, 4(10), 29–33. 2319 – 801X
- Sheeba, A A and Kumuthadevi, K. (2013). “Service Quality of South Indian Railway- Determinants of Passenger Satisfaction in Trains.” International Journal of Business and Management Invention, 2(2), 49–54.2319 – 801X
Kiran C K
- A paper “Content analysis of Indian Institute of Technology (IIT) Library Websites”is contributed as a chapter in the book entitled as “Information Technology in Library and Information Services”: edited by Anuj Kumar Singh, Ess Ess Publication, New Delhi ISBN: 9789387698123
Ki
